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HELP

FREQUENTLY ASKED
QUESTIONS.

How do I avoid fraud?
There are loads of online fraudsters out there. If an offer sounds too good to be true, it probably isn’t true. In particular, watch out for anyone mailing you a check for too much money and then asking you to refund the difference; this is a classic scam. Also, don’t give out your address lightly, and be cautious if a buyer doesn’t turn up; they may come back when you’re not home. We suggest searching online for a current list of common auto-trading fraud techniques. Please report any suspicious activity to us and/or the police. As set out in our terms and conditions, this is a peer-to-peer platform and buyers and sellers are responsible for satisfying themselves about who they are dealing with.
I want to report an advert, or a buyer/seller
Please contact us at classifieds@bikeshedmoto.com and we’ll help with this matter. We will remove and ban any sellers or buyers who breach our terms and conditions, or who appear to be involved in fraudulent or dishonest behavior. Please provide details or evidence when submitting a formal complaint.
What is Bike Shed’s Custom Classifieds?
Bike Shed’s Custom Classifieds is our solution for buying or selling a custom motorcycle online, letting you list or search a bike by style, type, and configuration instead of starting with make and model. For instance, if you want a “big single-cylinder custom street-scrambler,” you might not care whether it’s built on a Suzuki, Honda, or Yamaha base, but you do care that it’s over 400cc and under 800cc. Likewise, if you’re seeking a “750cc–1000cc cafe racer,” you might prefer a parallel twin to a V-twin, and don’t want an inline four.

Make, model, year, price, distance, etc., are all there too, but they’re not the lead search items.
What “style” is my bike?
Adventure / Desert – Tall, Dakar-style big ADV or trail bike, with or without tall screens and luggage, customized or resto-modded for adventures big and small.

Bobber – Cut-down “bobbed” fenders and bodywork, usually with a single floating or sprung seat.

Brat Style – Flat bench seat on a looped subframe, wide handlebars, single headlight, fat street tires.

Cafe Racer – Stripped-down street racer with clip-on handlebars, rear-set footpegs, racing seat, with or without a fairing.

Chopper / Cruiser / Bagger – V-twin, feet forward, relaxed American vibes. Add bags to make it a bagger.

Donor – Quality donor bike for a custom project. No junk, please.

Electric – Plug and play. Literally.

Other – You’re 100% sure no style category here fits your bike.

Performance V-Twin – Performance parts (brakes, wheels, pipes, engine tune) on a big V-twin.

Retro Naked – Resto-modded or custom streetbike, e.g. RD350s, original Honda Hornets, Bandits, CB1100s, noughties ZXR1200s, and more.

Retro Racer – 80s, 90s, and noughties resto-mod or custom street/sports bike.

Scrambler / Tracker / Sled – Off-road, dirt, or dual-sport tires, wide bars, bench seat, probably a high-mounted exhaust pipe. Definitely Steve McQueen vibes.

Vintage / Classic – Proper old-school classic motorcycles with mostly original parts and vintage looks.
Is Bike Shed involved in the sale of bikes?
In short, no. Bike Shed’s Custom Classifieds is simply a listing website (just like Autotrader), and while we do monitor the site for any nefarious activity, this is a peer-to-peer platform where we are not involved in sales. Please do your own research and treat this site like any marketplace or auto-trading website. Watch out for standard scams, like overpayment by check followed by a request for a refund, offers that are too good to be true, “on behalf of a friend” sellers, or “I work on an oil rig” buyers. Our role and the limits of our responsibility are set out in full in our terms and conditions.
I have a payment or advert issue
We’re sorry to hear this. Please email classifieds@bikeshedmoto.com with your listing details and the problem you’re having, and one of our team will help you out.
Pro Package: do I have to list my 3 ads all at once?
No. You have a bank of ads and can list each one when you’re ready.
How do I take decent photos of my bike?
Even with just a phone camera, it’s possible to take decent pictures of your bike. Here’s how.
Can I re-list my ad easily?
Yes. Just manage your ads from your dashboard and pay again for more time, whether the listing’s expired or still live.
How do I get messages from buyers?
To protect your identity, protect you from spam, and deter fraudsters, we have an internal private messaging system you can access whenever you log in. We’ll email you every time you have a new message or reply. Do check that you’re receiving our emails, and consider whitelisting our email address: classifieds@bikeshedmoto.com.
What if I’d prefer direct calls or emails from buyers?
Simply put your phone number or email in the description copy of your ad. Just bear in mind you’ll have less protection from time-wasters and fraudsters.
How do I get my bike displayed at the Bike Shed?
We do select a few special on-sale bikes to display in our London or LA showrooms, marked online as being “at the Shed,” but you will need to arrange this via the team at the venue. So if your bike is very special, email info@bikeshedmoto.com and write “Classifieds at the Shed” in the subject line for our consideration. If we don’t reply, we probably don’t have room.
Am I protected buying or selling on Bike Shed’s Custom Classifieds?
As already mentioned, we are simply a listings page, connecting informed buyers to informed sellers. While we do moderate ads and deal with issues as best we can, we cannot be responsible for buyers’ or sellers’ honesty or authenticity. Please use the same common sense you would for any other private purchase. If you have any issues with a sale or purchase, you will need to communicate with the buyer or seller, or involve the law if things go badly wrong. On a positive note, our community is usually more honest and helpful than you might find on social media marketplaces or generic automotive listings pages. Also, if someone lists a bike as a Pro, they might offer some form of warranty, but this is not a requirement on our side. Your rights and ours, and the fact that we are not a party to any sale, are set out in full in our terms and conditions.

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